Luxury Grooming for your
Deserving Dog
Welcome to Elle Grooms
A Bit About Us
We believe that every dog deserves access to high quality grooming rooted in respect, patience, and professional expertise. Located in Springvale, our salon operates strictly by appointment only, ensuring we dedicate our full, undivided focus to just one dog per staff member at a time.
Our philosophy is built on a simple foundation: Luxury Grooming for the Deserving Dog. To us, true luxury means prioritising safety and emotional well-being within a structured, professional environment. Because we refuse to compromise the safety of the dogs in our care or of our team, we do not offer rushed appointments.
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A Unified Standard of Care
Every member of the Elle Grooms team is personally trained to meet our exact styling benchmarks and behavioural philosophies. We integrate a deep understanding of canine behaviour into our work, with a long term focus on longevity. For dogs requiring regular grooming, our goal is to build trust so they can comfortably tolerate their sessions for the rest of their lives.
Alongside a wonderful team of grooming assistants, Elle's specific area of expertise lies in working dogs, double coated breeds, and German Shepherds. As a German Shepherd owner herself, she understands the unique drive, double coat mechanics, and specific handling needs required to keep these powerful dogs thriving and comfortable.
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Beyond standard styling, specialised behavioural services are available directly with our salon owner, including standalone behavioural nail trims.
To set our team and your dog up for long term success, we have introduced a dedicated Meet & Greet package for all new clients. This introductory session includes allowing your dog 15 to 20 minutes to decompress, sniff, and get to know us before we ask them to handle a grooming session. Introducing a dog to a new environment can be stressful; we refuse to force them through grooming when there are better force free and cooperative ways.
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We operate a crate free environment designed to minimise stress and down time. By precisely timing our appointments, your dog is groomed continuously from start to finish. While spacious waiting pens are available if needed, our system is designed so that when the appointment ends, it is collar on and time to show off on the way home.
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While the universal industry recommendation for a dog needing a haircut is a 6 week cycle, many dogs benefit from a 4 week routine to ensure they stay happy, comfortable, and matt free, and others might be ok to stretch to 7-8 weeks under the right curcimstances.
We work closely with you to recommend an ideal schedule based on the style you want, your at home coat care routine, your dog's lifestyle and behaviour, and your personal budget.
Because we treat grooming as a partnership, our precise slots are optimised for dogs on a regular schedule whose coats are maintained at home. This structure ensures every dog receives the highest standard of dedicated care without compromise.
Our Four Pillars of Care
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Our Four Pillars of Care *
Communication —
Clear, compassionate updates when it matters most: for any changes to the plan, additional needs, or special concerns—so we stay aligned and you feel fully involved.
Compassion —
Kind, patient care that respects your dog's unique story—whether they're full of energy, a bit shy, a rescue finding their way, or simply having an off day.
Consideration —
Personalised grooming that thoughtfully takes into account behaviour, physical needs, age, breed traits, and home life—for a calmer, more comfortable experience every time.
Compliance —
Strong safety policies and professional standards guide every session, creating a secure space where your dog can relax with confidence.
We believe true luxury comes from thoughtful, individualised care. Grooming and handling is tailored to every dog, because each one deserves to feel safe, understood, and beautifully pampered within their capacity.
Owner & Head Groomer
Ellen
Most of you know me as Elle (El).
Elle Grooms is the culmination of my neurospicy brain and my uncompromising approach to animal wellbeing and behaviour.
My love for animals started early. At 10, I began volunteering at my riding school, which led to my first job there caring for dozens of horses. In my gap year after school, I took my first steps into dog grooming.
Alongside my studies, I worked my way up from advanced bather running the floor and front of house, to junior groomer running a salon solo and training staff, to Salon Manager and Senior Groomer.
After completing a Bachelor of Arts (Extended Major in Writing, Minor in Journalism and Mass Communication), I moved into the corporate world, gaining experience in recruitment, sales administration, and business intelligence. I never stopped grooming, though, caring for my own dog, horses, and friends’ dogs.
After a riding accident left me with a TBI, I needed to step away from screens. In 2020, I returned to grooming full time.
Corporate operational experience, a deep industry background, and my neurodivergent perspective give me a natural aptitude for recognising behaviour patterns, understanding sensory triggers, and rehabilitating grooming trauma. I see animal behaviour through both an analytical and deeply empathetic lens, which lets me connect with dogs on a different level.
Today, my two horses are rehomed, and I’m focused on my business, my team, and my senior German Shepherd, Lance.
Backed by ongoing research and education, my team and I are dedicated to the highest standard of safety, behaviour management, and breed-specific coat and skin care for every pup who walks through our doors.
We always have time for considerate people who love their dogs and share our values.
Thanks for trusting us!
